Kashmiri Cashmere Wool Luxury Stole in Maroon Red with Multicolor Hashidar Single Stitch Floral Vein Embroidery

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and bills, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at enterprisesriindia@gmail.com. If your return is accepted, You (The customer) has to courier the returnable items to our address. The customer has to bear the shipping cost of returning the items. Send all returns to:

Address :- D-19/3 Ground Floor, Old Jasola Village near Ansari Electricals and Usmania Masjid, Okhla, Jamia Nagar, Delhi 110025, India

Email :- enterprisesriindia@gmail.com

Phone :- +91 9560578747

Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at enterprisesriindia@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Sustainability at Riem: Luxury with a Conscience

At Riem, we believe that true luxury goes beyond exquisite designs and premium materials; it also embodies a deep respect for the planet and its resources. As a brand committed to timeless elegance and craftsmanship, we are equally dedicated to incorporating sustainable practices into every facet of our business. Here's how Riem is shaping the future of fashion with sustainability at its core.

1. Ethical Sourcing of Materials

The foundation of Riem’s commitment to sustainability starts with the materials we choose. We source high-quality, natural fibers such as cashmere, silk, cotton, and wool for Shawls, Stole, Ponchos and Kaftaans from responsible suppliers who prioritize ethical and environmentally friendly production methods and has an origin of Kashmir to get a sense of actual luxury. By selecting fabrics that are durable, biodegradable, and made with minimal environmental impact, we ensure that our products not only look luxurious but are also gentle on the Earth.

• Sustainable Fibers: We carefully choose fibers that are renewable and have a lower carbon footprint, such as organic cotton and ethically-sourced cashmere.
• Responsible Wool and Silk: Our wool and silk suppliers adhere to humane and eco-friendly practices, ensuring that both the animals and ecosystems are treated with care and respect.

2. Mindful Craftsmanship

At Riem, every piece is crafted with precision, passion, and respect for artisanal heritage. We partner with skilled artisans who take the time to create products that are made to last, reducing the need for mass production and excess waste. By supporting traditional craftsmanship, we not only create luxurious, high-quality accessories but also contribute to the preservation of local craftsmanship and communities.

• Handmade Excellence: Each shawl, stole, poncho, and kaftan is carefully handmade, minimizing the environmental impact of industrialized production methods.
• Low-Waste Practices: Our manufacturing processes are designed to minimize fabric waste, and we strive to upcycle any leftover materials into new creations.

3. Timeless Designs for a Lasting Wardrobe

Fast fashion has led to a culture of disposability, where trends fade quickly, and garments are discarded just as fast. At Riem, we reject this throwaway mentality. Our designs are timeless, made to transcend seasons and trends, ensuring that each piece becomes a cherished part of your wardrobe for years to come. We believe that sustainable fashion is about investing in fewer, better-quality pieces that stand the test of time.

• Slow Fashion Philosophy: By embracing a "slow fashion" approach, we encourage thoughtful consumption, urging customers to buy pieces that are versatile, durable, and luxurious.
• Longevity in Mind: From the stitching to the fabric choices, our products are made with longevity in mind, so they remain beautiful and functional year after year.

4. Eco-Friendly Packaging

Sustainability doesn’t end with the product itself. We take great care in ensuring that our packaging aligns with our environmental values. Riem uses eco-friendly, recyclable materials for all product packaging, minimizing waste while still providing a luxurious unboxing experience for our customers.

• Minimal Packaging: We use only what’s necessary, reducing excess packaging while ensuring that your product arrives in pristine condition.

5. A Commitment to a Greener Future

We understand that sustainability is a journey, not a destination. As part of our ongoing commitment to the environment, Riem is continually looking for new ways to reduce our carbon footprint, embrace innovation, and promote sustainable practices across the fashion industry. From using more eco-friendly dyes to investing in renewable energy at our manufacturing facilities, we are committed to making a positive impact on the planet.

Conclusion: Fashion with Purpose

Sustainability is not just a trend at Riem—it’s a responsibility. As a brand rooted in luxury and quality, we believe that creating beautiful products should not come at the expense of the environment. By investing in sustainable materials, ethical craftsmanship, and timeless designs, we are proud to offer our customers not only luxurious fashion accessories but also a chance to make more conscious, responsible choices.

Explore Riem’s collection of sustainable luxury and experience the beauty of fashion with a purpose.

General Care Tips:

• Storage: Store your shawls, stoles, ponchos, and kaftans in a cool, dry place. Avoid hanging them in direct sunlight for extended periods.
• Folding vs. Hanging: Delicate fabrics like silk and cashmere should be folded, not hung, to prevent stretching. Use breathable fabric bags for long-term storage to avoid moth damage.
• Fragrance and Lotions: Be cautious when applying perfumes, lotions, or oils while wearing these items. Apply them before getting dressed to avoid staining the fabric.

Cleaning Instructions by Fabric:

Silk:

• Hand Wash: Gently hand wash silk shawls, stoles, or kaftans in cool water with a mild detergent. Avoid wringing the fabric; instead, press water out gently with a towel.
• Drying: Lay the garment flat on a clean, dry towel and let it air dry away from direct sunlight. Do not use a tumble dryer, as this can damage the delicate fibers.
• Ironing: If needed, iron on the lowest setting with a cloth placed between the iron and the silk to prevent direct heat.

Cashmere and Wool:

• Dry Clean Only: Cashmere and wool pieces should be dry-cleaned to maintain their softness and structure.
• Hand Wash (for small stains): If hand washing is necessary, use cold water and a gentle wool detergent. Lay flat to dry, reshaping the garment while damp.
• Storage: Store in a breathable cotton bag, and place lavender or cedarwood in your wardrobe to protect against moths.

Cotton and Linen:

• Machine Wash: Cotton and linen shawls and kaftans can usually be machine washed on a gentle cycle with cold water. Use mild detergent and avoid bleach.
• Drying: Air dry to prevent shrinkage, or use a low heat setting in the dryer.
• Ironing: Iron cotton and linen garments while slightly damp for best results, or use a steam iron.

Embroidered/Beaded Fabrics:

• Spot Clean: For garments with delicate embroidery or beadwork, spot cleaning is recommended. Use a soft cloth dipped in mild soapy water to gently dab at the stained area.
• Dry Clean: For more extensive cleaning, it is best to take these items to a professional dry cleaner experienced with luxury garments.

Specific Care for Each Product Type:

Shawls and Stoles:

• Fringes and Tassels: Be careful with fringes and tassels. Gently comb them with fingers to untangle, avoiding pulling or stretching.
• After Wear: Allow shawls and stoles to breathe after wearing by airing them out before folding or storing. This prevents trapped odors or moisture.

Ponchos:

• Avoid Stretching: Handle ponchos carefully when putting on or removing, especially those made of knitted materials. Lay flat rather than hanging to avoid stretching.
• Refresh Between Washes: If the poncho isn’t dirty but needs freshening up, hang it in a steamy bathroom for a few minutes to naturally loosen wrinkles and refresh the fabric.

Kaftans:

• Pressing Wrinkles: Use a garment steamer to remove wrinkles from your kaftan without direct heat. For delicate materials like silk, always use low heat with a pressing cloth.
• Avoid Over-Cleaning: Kaftans often don’t need frequent washing. Spot clean when possible to extend the life of the garment and preserve any delicate embellishments.

Final Care Tips:

• Professional Cleaning: Always consult a professional dry cleaner for difficult stains or delicate fabrics.
• Color Preservation: For vibrant and dark colors, wash items inside out to help prevent fading.
• Avoid Sharp Accessories: Be cautious when wearing jewelry or carrying bags that could snag or pull on delicate fabrics, especially with stoles, kaftans, and shawls.

Riem’s International Policy: Expanding Luxury with Global Integrity

As a global luxury brand, Riem is committed to not only delivering exceptional fashion accessories but also ensuring that our international practices reflect our values of quality, sustainability, and integrity. Our international policy outlines the principles that guide our operations as we expand into global markets, ensuring that every customer, regardless of location, enjoys the same superior experience.

1. Ethical Sourcing and Production Across Borders

Riem believes in creating luxurious fashion accessories with a conscience. To achieve this, we work with suppliers and artisans around the world who uphold the highest ethical and environmental standards. Whether it's sourcing materials or manufacturing products, our commitment to sustainability and fair labor practices remains constant across all international partnerships.

• Global Supplier Audits: We regularly audit our global suppliers to ensure they adhere to ethical sourcing practices, fair wages, and safe working conditions.
• Sustainable Practices Worldwide: Our international supply chain is focused on reducing carbon footprints and minimizing waste, with a goal to align with eco-friendly practices in every country we operate.

2. International Shipping and Logistics

Riem is dedicated to providing a seamless experience for our international customers. Our shipping policy ensures that all products are delivered promptly and securely, while maintaining transparency in costs and timeframes. We work with trusted logistics partners to ensure that Riem’s luxury accessories arrive in pristine condition, no matter where our customers are in the world.

• Efficient Shipping: We offer worldwide shipping with delivery partners who provide fast, reliable service while prioritizing eco-friendly practices.
• Customs and Duties Transparency: We are committed to providing clear information about potential customs fees and duties to our international customers at the time of purchase, avoiding any unexpected costs.
• Sustainable Packaging for Global Deliveries: All international shipments use recyclable, eco-friendly packaging, reflecting our commitment to reducing environmental impact.

3. Global Customer Service Excellence

At Riem, we believe that luxury extends beyond the product itself—it includes the entire customer experience. No matter where our customers are located, we are committed to providing personalized, responsive, and high-quality customer service.

• 24/7 Global Support: Our customer service team is available around the clock to assist with inquiries, orders, and returns. We offer multilingual support to ensure that language is never a barrier.
• International Returns and Exchanges: We offer a simple, hassle-free return and exchange policy for our international customers, ensuring that they can shop with confidence and ease.

4. Respect for Local Cultures and Markets

Riem embraces cultural diversity and is committed to respecting local customs, regulations, and market preferences. As we expand globally, we ensure that our product offerings, marketing strategies, and operations reflect the unique needs and values of each region.

• Cultural Sensitivity in Design: We collaborate with local artisans and designers to incorporate regional influences and cultural elements into our collections, ensuring that our products resonate with global customers while staying true to Riem’s luxurious brand identity.
• Compliance with Local Regulations: We adhere to the laws and regulations of every country we operate in, ensuring compliance with local labor laws, trade regulations, and environmental standards.

5. Commitment to Diversity and Inclusion

Riem believes that luxury should be inclusive and accessible to all. As a global brand, we are dedicated to promoting diversity within our company and ensuring that our marketing and product representation reflect the diversity of our international customer base.

• Diverse Team: Our international workforce represents a variety of cultures, backgrounds, and perspectives, which helps us better understand and serve our global customers.
• Inclusive Marketing: We are committed to representing diverse models and voices in our campaigns, showcasing the beauty of luxury fashion across different cultures, ethnicities, and body types.

6. Environmental Responsibility on a Global Scale

As we expand internationally, Riem remains committed to reducing our environmental footprint. We actively seek ways to implement more sustainable practices across borders, from production to packaging to shipping.

• Eco-Friendly Innovations: Riem continuously explores new ways to integrate eco-friendly practices, such as using renewable energy in our international facilities and reducing water consumption in our production processes.

7. Partnerships and Collaborations

Riem is dedicated to building meaningful partnerships with local businesses, artisans, and NGOs across the globe. Through collaborations, we aim to not only expand our product offerings but also contribute to the local communities where we operate.

• Supporting Local Artisans: We collaborate with artisans around the world to create unique, handcrafted pieces that reflect both local craftsmanship and Riem’s luxury aesthetic.
• Philanthropic Initiatives: Riem partners with international organizations to give back to communities in need, with a particular focus on supporting women’s empowerment, education, and environmental sustainability.

Conclusion: Luxury with Global Integrity

Riem’s international policy reflects our belief that luxury fashion can be both beautiful and ethical. As we expand our global presence, we are committed to maintaining the highest standards of quality, sustainability, and customer care in every market. Whether through ethical sourcing, eco-friendly packaging, or exceptional customer service, Riem strives to be a leader in luxury fashion with a conscience.

Explore Riem’s collections and join us on our journey to redefine luxury on a global scale—one that respects people, cultures, and the planet.